78 Ford India vice-president, customer service N.Leading the pack is Ford which has allowed its spare parts to be traded in the open market.” The five distributors are in New Delhi, Tamil Nadu, Kerela, Karnataka and Maharashtra while they are scouting for distributors in Gujarat, West Bengal, Andhra Pradesh and North Eastern states.Ford India was slapped a fine of Rs 39. In line with this, Ford has launched an extensive workshop expansion plan, with tier-II and tier-III cities in focus, and plans to double its workshops to 560 in five years from the current 280.“More than 50 per cent of the service outlets are in smaller cities and we’ll be expanding aggressively in those regions,” Mr Prabhu said, adding the company has reduced the spare parts cost by an average of nine per cent to 13 per cent depending on the car type and has also reduced the service charges.

Car companies are now making spare parts available to independent distributors, a move that comes after the CCI slapped a fine of Rs 2,545 crore on 14 car makers last August for unfair business practiCar companies are now making spare parts available to independent distributors, a move that comes after the CCI slapped a fine of Rs China Mold Spring 2,545 crore on 14 car makers last August for unfair business practices in the spare parts market. He said that Maruti Suzuki and Hyundai have also started following the same. Prabhu said, “We have approved five independent distributors across five states who will make genuine Ford spare parts available to independent repairers